Privacy Statement
Please note that any personal information you provide shall not be sold or given to any third party. We will only use this information to provide you with the updates and other materials related to Bowlarama. This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.
Cookies
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Online Refund Policy
Effective Date: 23rd January, 2025
At Bowlarama, we strive to provide an enjoyable experience for all our customers. To maintain fairness and consistency, we have implemented the following policies for online bookings:
- No Refund Policy
- All online bookings are non-refundable. Once your booking is confirmed, Bowlarama does not process refunds for cancellations or changes.
- Rescheduling
- Rescheduling of bookings may be considered at the sole discretion of the location manager. If you are unable to attend your scheduled booking, please contact the respective Bowlarama location directly to discuss potential rescheduling options.
- Rescheduling requests must be made at least 24 hours before your booking time.
- Exceptional Circumstances
- In cases of unforeseen circumstances (e.g., power outages or weather-related closures), Bowlarama reserves the right to reschedule your booking or issue a credit for future use.
For further inquiries, please contact your bowlarama location (bowlarama.ca/locations) or email at admin@bowlarama.ca
Terms & Conditions
(T&C)
Effective Date: 23rd January, 2025
Welcome to Bowlarama! By accessing or using our website and services, you agree to the following terms and conditions:
- General Terms
- All bookings are subject to availability.
- Bowlarama reserves the right to modify, reschedule, or cancel bookings if necessary. Customers will be informed promptly in such cases.
- Pricing and Payment
- Prices listed on our website are subject to change without notice.
- Payment is required in full at the time of booking.
- Liability
- Bowlarama is not responsible for any personal injury, property loss, or damage incurred during your visit.
- Customers are responsible for adhering to Bowlarama’s safety guidelines and facility rules.
- Code of Conduct
- Disruptive behavior, misuse of equipment, or violation of our policies may result in removal from the premises without a refund.
- Intellectual Property
- All content on the Bowlarama website, including text, images, and graphics, is the intellectual property of Bowlarama. Unauthorized use or reproduction is prohibited.
For detailed inquiries, please contact us via email at admin@bowlarama.ca
GDPR Compliance
Effective Date: 23rd January, 2025
At Bowlarama, protecting your personal data is a top priority. This page outlines how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR).
- Data We Collect
- Name, email address, phone number, and booking details are collected during the reservation process.
- Additional data may be collected if you voluntarily subscribe to our newsletters or promotional offers.
- How We Use Your Data
- To process and confirm bookings.
- To communicate updates, promotions, and offers (with consent).
- To improve our services and customer experience.
- Data Protection
- All personal data is securely stored and accessible only to authorized personnel.
- We employ encryption and other security measures to safeguard your data.
- Credit card information used for online payments is not saved by Bowlarama. All transactions are processed securely through a third-party payment processor.
- Payments are securely processed through a PCI-compliant payment gateway to ensure your financial information remains confidential and protected.
- Your Rights
- You have the right to access, update, or delete your personal data.
- To withdraw consent or request data deletion, email us at admin@bowlarama.ca.
- Data Sharing
- We do not share or sell your personal data with third parties, except as required by law.
For detailed questions regarding our data practices, please contact us at admin@bowlarama.ca